3-Year SmartCount extended warranty. Available for SmartCount Edge & Edge PLUS, Edge-7 & Edge-7 PLUS, CSV, and Scoreboard. Covers manufacturer defect in materials workmanship and free software upgrades (when available).
The extended warranty applies to SmartCount Edge & Edge PLUS, Edge-7 & Edge-7 PLUS, CSV, and Scoreboard. The extended warranty period begins on the day the product is shipped from the factory. In lieu of the standard warranty, if you discover a defect in materials and workmanship during the extended warranty period, Output Technology (OTI) will send, overnight a replacement unit and provide a return label and RGA# for the defective unit. All shipping charges are covered by OTI. Defective units must be returned within 2-weeks of the replacement unit shipping. Units that are not returned are subject to invoicing at full list price. Additionally, free software upgrade downloads are included when available. Upon expiration of the extended warranty, additional one-year extensions can be purchased annually at $89/year.